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Order tracking

Where is my parcel?

Two ways to find out, depending on what you have to hand.

Option 01

Look up your order

Enter the email address you ordered with. We send a one-time code, you type it in, and every order on that address appears with its current status and any tracking numbers. No password to remember.

Continue with email

The code arrives in seconds. Check spam if it does not.

Option 02

Follow the parcel

Already had the dispatch email? It contains a tracking number. Paste it here and we will open the carrier's own page, where the parcel's movements are listed.

Enter the tracking number from your dispatch email first.

Opens in a new tab. A number can take a day or two to show anything after dispatch.

What the statuses mean

Paid We have the order. Nothing has moved yet.
Preparing Cards are being picked and boxed. Usually a day or two.
Dispatched Handed to the carrier. This is when the tracking number starts working.
Delivered Signed for or left at the address. Typically 9–12 days from the order.

Tracking stuck for more than a week, or the parcel marked delivered but nothing arrived? Write to support@nfctaply.com with your order number and we will chase the carrier.