Refund policy

REFUND & CANCELLATION POLICY

Last Updated: September 10, 2026

This Refund & Cancellation Policy applies to digital products purchased from NFC TAPLY.

1. Digital Products

All products sold by NFC TAPLY are digital products.

Because digital products can be delivered and accessed electronically, refunds and cancellation rights may be subject to specific rules applicable to digital content.

2. Right of Withdrawal

Where applicable consumer protection law provides a statutory right of withdrawal, NFC TAPLY will respect those rights.

For digital content supplied immediately after purchase, you may be asked to expressly consent to immediate delivery and acknowledge that you may lose your statutory right of withdrawal once the delivery or performance of the digital content begins, where permitted by applicable law.

3. Refund Requests

If you experience a technical problem with a purchased digital product, please contact us at:

ecomgodder@proton.me

Please include your order number and a description of the issue.

We will review the request and make reasonable efforts to resolve the problem.

4. Technical Problems

If your digital product does not work as described due to a technical issue on our side, we will make reasonable efforts to correct the issue or provide access to the purchased product.

Where required by applicable law, you may be entitled to an appropriate remedy.

5. Customer Errors

NFC TAPLY is not responsible for problems caused by incorrect information provided by the customer, including an incorrect email address, incorrect links, incorrect profile information, or incompatible devices.

If possible, we will make reasonable efforts to assist in correcting customer-provided information.

6. Change of Mind

Except where required by applicable law, digital products that have already been delivered or accessed may not be eligible for a refund simply because you changed your mind.

Nothing in this policy limits mandatory consumer rights.

7. Refund Processing

Approved refunds will generally be issued to the original payment method.

The time required for the refund to appear may depend on your bank or payment provider.

8. Contact

For refund or cancellation requests, please contact:

ecomgodder@proton.me